Shipping Information

How can I track my package?

If tracking data is available, it is possible to track your package by means of Your Orders page. Click "Track Package" beside the delivery you want to follow.

Why didn't my order qualify for FREE Shipping?

Both the items ordered as well as the shipping address need to be eligible for FREE Shipping. FREE Shipping page has more information in regards to what items and addresses qualify.

Free Shipping

To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible items in the Shopping Cart.
  • Go on to checkout.
  • Ship your items to a single U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as the shipping speed. Your order will be delivered within 5-7 working days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

International Shipping

We gladly accepts orders from all throughout the world. Available products, shipping rates and fees could vary according to the delivery address on your order.

To determine the shipping rate information specific for your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.


These items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling since they are extremely heavy (for example, multi-volume sets) cannot be shipped outside the U.S. If this is the case, it will likely be noted on the product detail page.


For products shipped internationally, take note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings might not be in destination country languages; items (and accompanying materials) might not be coded in accordance with destination country standards, specifications, and labeling requirements; and the products may well not conform to destination country voltage as well as other electrical standards (requiring use of an adapter or converter if appropriate). You're responsible for assuring that your product can be lawfully imported towards the destination region. When ordering the recipient is the importer of record and has to meet all regulations in the destination country.


Your privacy is very important to us, so we know you care about how info about your order is utilized and shared. We'd like our international customers and customers shipping products internationally to be aware that cross-border shipments are controlled by opening and inspection by customs authorities.

Also, we might provide certain order, shipment, and product information, including titles, to our international carriers, and such information may be conveyed through the carriers to customs authorities in an effort to facilitate customs clearance and follow local laws.

If the order is a gift, the package is designated "Gift," but the price the product remains stated within the customs form.

Customs authorities require price of the present item to be stated directly on the package.

Customs, Duties, and Taxes

You will be accountable for assuring that the product might be lawfully imported to the destination country. When ordering the recipient is the importer of record and will conform to all rules of the destination country. Orders that are shipped to countries outside the United States can be controlled by import taxes, customs duties and charges levied via the destination country. The person receiving an international shipment could be governed by such import taxes, customs duties and fees, which are levied as soon as a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we've no power over these charges and cannot predict what they could be. Customs policies vary widely from nation to nation; make sure you call your local customs office for additional information. When customs clearance procedures are required, it can delays beyond our original delivery quotes.

Shipping Charges and Times by Geographical Region

When orders shipped internationally reach the destination country, they might be susceptible to customs clearance procedures which can cause delays beyond original delivery estimates.

Retailers often have policies that are different from our conditions. For items you have purchased from a vendor, please see the applicable seller's policies for the other terms and conditions which could apply to your purchase of such goods.

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